At NIAC our commitment to excellence is delivered by the claims response.
NIAC maintains a robust Made-in-Canada, end-to-end claims administration system to respond to claims following the highly unlikely event of a nuclear incident insured by NIAC.
Through our collaboration and partnership with expert claims managers, claim administrators, loss adjusters, lawyers and engineers, our promise is to acknowledge claims within 24 hours of reporting, assess the claim promptly and communicate with claimants throughout the claims process.
Here’s How the NIAC Claims Administration Works
As the leading insurer, NIAC provides administration for the Operator.
The NIAC Claims Administration system outlines coordinated procedures and actions designed to promptly and efficiently assist claimants affected by a nuclear incident in Canada.
The key to the claims administration system is a fully automated claim intake website to record your claim 24/7.
Claimants will be able to file a notice of loss online. There will also be a dedicated call-in telephone number to the claims call centre.
Social media is an important part of our claims response communications strategy for sharing available information to help keep claimants as well as other valued stakeholders informed.